01Security Operations & Duty of Care

Travel Risk Management for Africa

One operating discipline for every movement: authorise the trip, assess the destination, monitor the journey, respond to the incident. Built for organisations whose people work where the risk is real.

The operating cycle

Plan. Assess. Monitor. Respond.

No GPS gimmicks and no automated messaging. A documented duty-of-care trail your board, insurer and donor can read after the fact.

01

Plan

Trip request to written authorisation

Every movement starts as a request with a named traveller, purpose, route and dates. The desk checks it against the destination baseline before anyone books a flight, and authorisation is recorded rather than assumed.

  • Traveller profile and next of kin on file
  • Trip request with route, dates and purpose
  • Authorisation level set by destination risk band
  • Pre-travel brief issued to the traveller
02

Assess

Destination and route risk, written down

Destination risk is rated on a 5x5 matrix across the threats that actually stop movement: kidnap, armed conflict, crime, road safety, unrest, health and detention. Controls are named against each threat, with residual risk stated.

  • Country and city risk rating with drivers
  • Threat register with inherent and residual risk
  • Named controls and traveller advice
  • Exportable assessment PDF for the file
03

Monitor

Journey management with check-in discipline

Once a traveller moves, the journey runs on a check-in clock. Departure, en-route, arrival. A missed check-in is flagged as overdue on the board and escalated, not quietly forgotten.

  • Live movement board by country and risk band
  • Check-in interval per journey
  • Overdue and escalation flags
  • Standing intelligence watch on the destination
04

Respond

Incident management and after-action record

When something happens, the incident is logged against the journey, the response is run to a defined escalation ladder, and the record survives the event so lessons and liability are both documented.

  • Incident log with severity and status
  • Escalation ladder and on-call routing
  • Crisis support from the advisory desk
  • After-action note held with the journey

Destination risk

Written assessments, not colour-coded guesswork

Each destination carries a rating on our 5x5 matrix, the threats driving it, and the authorisation level a movement to that band requires. These are the assessments already written up; the wider continent runs on analyst-reviewed baselines.

DestinationRegionRatingPrimary threatsAuthorisation
SudanNorth AfricaCritical · 4.6/5Active civil war, Shelling and airstrikes, Armed lootingCountry director + security sign-off, journey management mandatory
Democratic Republic of the CongoCentral AfricaSevere · 3.7/5Eastern armed groups, M23 offensive activity, AbductionSecurity manager sign-off, journey management mandatory
NigeriaWest AfricaSubstantial · 3.4/5Kidnap-for-ransom, Banditry, ISWAP/Boko Haram (north-east)Line manager sign-off, check-in schedule required
SomaliaHorn of AfricaSubstantial · 3.1/5Kidnap, Armed conflict, IED and complex attackLine manager sign-off, check-in schedule required
EthiopiaHorn of AfricaSubstantial · 3.0/5Amhara and Oromia conflict, Armed abduction, Localised militia activityLine manager sign-off, check-in schedule required
KenyaEast AfricaModerate · 2.4/5Terrorism (north-east), Violent crime, Al-Shabaab cross-border raidsLine manager notification, standard brief

Run it from the portal

Your travel operations desk

Client accounts run the whole cycle in the portal: traveller records, trip authorisation, destination assessments, the live movement board with check-in discipline, and the incident log. On-call crisis advisory sits behind it.

Movements monitored
Journey board with check-in clock
Destinations
54 African states in coverage
Escalation
Named ladder, on-call advisory
Record
Exportable assessments and journey plans

Ratings shown are analyst assessments held by INGO ADVISORY and are reviewed on a rolling basis. Bands are indicative for planning; they do not replace a written assessment for a specific movement.Example band chip